Services
Total Solution
At Optima, we take pride in being India's first and only Total Solutions
provider for the stone cutting industry. Right from the manufacture of Stone Cutting
Machines and Diamond Wire Saws to onsite training for up to 3 months, we do it all.
So our customers get the benefit of a single source, single window for all their
needs.
An in-depth understanding of the stone mining industry led to identification of
one common problem. When things went wrong with the Wire Saw, multiple sources and
multiple vendors usually meant shifting of blame and responsibility among:
- Machine Manufacturer
- Diamond Wire Manufacturer
- Machine Operator
Therefore, to offer clients a complete solution, where the responsibility rested
in one place, we consciously took the decision to become Total Solution providers.
We are a single source, single window for all diamond Wire Sawing requirements,
offering:
- Long life Diamond Wires
- High Reliability Wire Saw Machines
- Consultancy to ensure optimum results
- Comprehensive on-site training/manpower for up to 3 months
So when you come to Optima Diamond Tools, it's not just Total Solutions and Total
Responsibility that you get - you also get Total Peace of Mind.
After Sales Supports
It has been our experience that rendering service after sales is a very important
aspect of this industry. We have a full-fledged service set-up and all our customers
can avail of the facility as and when required. Our technicians can help and train
your people in operating Wire Saw and diamond wire so as to derive optimum benefits.
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